The room we were staying in was very elegant and well equipped and the staff was always very kind and friendly. Everything was kept always very clean and the possibility to have breakfast on the terrace overseeing the port of Ancona was very nice experience. There was always personnel of the hotel on the reception no matter which hour and the guys arranging the parking situation around the hotel were doing a great job. The breakfast buffet was served in a very representative way and the was a huge choice of sweets and small desserts and if you wish a healthy and less sweet breakfast there we seeds, nuts and good selection of cheese.
Boris
settembre 2024
We stay here relatively frequently and will revisit next time we are in Ancona. It's very very convenient for the ferry. The bar, Bistro and Restaurant are all very good. On this occasion we ate in the Restaurant which is very high quality, with amazing staff - in particular Giuseppe Luigi (Gi Gi) who was so attentive and even found me some cheese for dessert (I don't like sweet things). The kind of service here that used to be present in all good hotels but isn't any longer. Thanks to all.
Rosie
febbraio 2025
Hotel with stunning views of the port and city. Wonderful staff. Cleanliness and tidiness. The best ratio of price and quality. Michelin restaurant in the building opposite. We came to celebrate a birthday and visit Loreto. The hotel gave us a gift and a room upgrade. We got a lovely clean room with a huge balcony. The room had bathrobes, slippers, and excellent cosmetics. Absolutely everything is provided. A toy, treat and hygiene items were provided for our dog. It's very nice that the hotel is dog friendly. The staff was very friendly! We arrived by car, gave the keys and an employee parked our car. In the evening we had dinner at the Genevra restaurant. it was truly an exquisite and unforgettable dinner.
Kira
maggio 2024
The hotel was fabulous, the room was great and all the staff made us very welcome.
Julie
aprile 2024
The room was a great size, the bed was very comfortable and it was lovely and quiet with a good amount of light. I mentioned that it was my partner's birthday during our stay and the hotel gave us a hotel of Champagne which was such a lovely surprise and gesture! :) great drinks at the bar too.
Victoria
settembre 2024
Location is excellent with a great view. The restaurant/bar overlooks the port and the old part of the city. The menu is short but offers excellent food. The in house baking is superb. Rooms are spacious and attractive.
Jane
gennaio 2024
The lovely welcome at reception. Lucy was amazing, showed me to my room and helped with my dodgy Italian. The room was smaller than I expected but had everything I needed. It had a very calming atmosphere. Absolutely gorgeous views of the port. Comfy bed, tea and coffee facilities and lovely toiletries. Brilliant stay. Also excellent breakfast (they had a great selection of nuts and seeds).
Kazgriff
marzo 2025
First Class customer service at this amazing Hotel! From the first minute, everyone from the front desk manager, the manager, every single employee welcomed us and made a great effort to make our stay the best experience! We had a very pleasant stay, our room was big and very clean, we had an amazing breakfast while overlooking from the luxurious decorated lounge the port and the sea. The warmth and politeness of everyone was incomparable! We will definetely come and visit again! Thank you so much!
Georgette-alexandra
marzo 2024
The staff were excellent; Friendly, very helpful and informative. This applied to all of the front desk staff, the restaurant staff and the breakfast staff. The restaurant was high class, with high quality meals reasonably priced. The breakfasts (though I paid for separately) were very reasonably priced with a very expansive range of food choices with fresh quality food. I very much appreciated a room upgrade at the hotel’s own discretion. Great view of the port and sunsets. There is also an easy short bus ride to the Porto-Novo beach south of Ancona.
David
luglio 2023
Good quality furnishings and tasteful decor, modern facilities. Breakfast variety was good and my allergies could be accommodated for. Very pleasant staff
Efun
luglio 2024